Open Position

Technical Sales and Application Support Officer

Join our team in this newly created role of Technical Sales and Application Support Officer. This role will be pivotal in engaging and supporting new customers in their water monitoring applications. You’ll be reporting to the Environmental Sensing Value Stream Leader, and providing front-line sales support, as well as contributing to sales and marketing campaigns, maintaining website content, and customising templates within our management and data visualization platform.
IntelliDesign is a leading provider of Design Engineering and Contract Manufacturing services across various industry sectors. Ninox, a business unit within IntelliDesign, specialises in the development, sales, and support of innovative environmental sensing and backend solutions. With Ninox, it is our mission is to establish global leadership in IoT-based monitoring solutions by leveraging cutting-edge environmental sensing instrumentation.
  • Flexible working arrangements including flexible start and finish times
  • Company funded Life Insurance cover
  • Individual and team recognition programs
  • A diverse culture with an equal opportunity employer, where we celebrate diversity and are committed to creating an inclusive environment
  • Great workplace culture with a friendly and collaborative working environment
  • Enjoy fruit which is provided in our large kitchen and use the outdoor area for breaks and BBQ’s
  • Ample parking is available
  • Regular team events including monthly IntelliUpdates, Lunch & Learns and social events
  • Free and confidential Employee Assistance Program which provides access to 3 counselling sessions plus much more
The Role
  • Engage with and support new customers in implementing water monitoring applications.
  • Provide front-line sales support, including responding to inquiries, providing product information, and assisting with sales orders.
  • Contribute to sales and marketing campaigns, including trade exhibitions, printed journal ads/infomercials, and direct mailouts.
  • Prepare application notes in collaboration with customers, showcasing advanced water data collection using our Scout logging telemetry platform.
  • Maintain website content to ensure relevance and accuracy, keeping abreast of industry trends and product updates.
  • Customize templates within our platform to meet specific customer requirements.
  • Assist the Environmental Sensing Value Stream Leader with various duties related to the launch and support of new product ranges.
Things that matter to us
  • Bachelor’s degree in Engineering, Environmental Science, or related field, or relevant demonstrated industry experience.
  • Proven experience in technical sales and application support, preferably in the environmental monitoring or instrumentation industry.
  • Familiarity with IoT-based monitoring solutions and data visualization platforms.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
  • Strong organisational skills and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to travel occasionally for trade exhibitions and customer visits.

Kelly Pearson

Human Resource Manager

Application Form
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